If you have never signed up for a web hosting account or you have changed companies and the new one employs a Control Panel that you haven’t seen before, you may get perplexed about how to accomplish a specific operation in your account or on your personal computer. This is the reason why, many companies have created a knowledge base, which recounts the most common queries and issues pertaining to their platform, instead of including only generic facts. This type of knowledge base will help you find the needed information swiftly and easily, so you won’t have to spend time and effort on things that might require something as elementary as clicking a button or checking off a check box. In this way, not only can you get things done, but you can also get to know loads of new and useful details, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you have purchased your first cloud hosting package from our company or have transferred your website over to us, you’ll get accustomed to our services and our in-house built Hepsia hosting Control Panel before you know it due to the fact that we have compiled a thorough online knowledge base where you can find all the info that you’ll ever need – both general info with regards to the web hosting service as a whole and more specific info about the different features that you can use and the difficulties that you can bump into. The articles are located in 2 places. The complete article archive can be accessed via the Control Panel’s Help section. You can access relevant articles about the different functions in each and every Control Panel section as well. You can discover how to do just about everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles feature elaborate instructions, so you won’t ever become baffled on account of an unclear text. Certainly, in case you stumble upon a more specific obstacle and you do not find an adequate solution in our knowledge base, you can contact our customer service team 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated services, will allow you to access the exhaustive online help documentation that we have prepared for you. The articles include general info about our web hosting services, informational guides about the various functions that you can make use of, as well as troubleshooting instructions that can help you correct common problems that you could stumble upon. The topics that we’ve covered encompass de facto everything, from basic things such as how to host a brand-new domain in your account, to more complex ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available on the right side of the page that you are on, whereas the whole article collection can be accessed through the dedicated Help section.