A 99.9% Server Uptime
The chief advantage of setting up your own cloud hosting platform is that you don’t have to worry about compatibility – you design a given set of software applications in such a way as to work with a particular set of hardware elements. The result is something even more stable and reliable, because there are fewer potential chances of failure. We’ve built our cloud hosting system using tried and tested hardware components along with a significantly modified version of Security–Enhanced Linux in order to create an exceptionally safe home for your own personal websites.
That is why, with each of our Linux cloud hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s important that you also set up your own network architecture. For this reason, we set up a custom–configured internal network in each one of our data center facilities. Relying on top–of–the–line Juniper routers and switches, our internal network allows for jaw–droppingly fast data transmission speeds and is fully redundant.
Hence, you can enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, irrespective of which hosting solution you’ve opted for.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to lessen all possible risks with our cloud hosting packages and despite the fact that we offer top–class tech support, there are cases when the customer is simply not satisfied with what we have to offer. Or he has to switch to a more powerful web hosting solution, like a virtual private server or even a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not content, you will get a refund.
24/7 Technical Support
When you have a web hosting firm, your technical engineers are of crucial importance. That is why we have diligently assembled a highly practiced team of technicians, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All customer service questions are answered in under sixty minutes and our average ticket response time is just 20 minutes!