Help and support Channels

  • Video Tutorials
  • Video Lessons

  • You can fairly quickly discover how to make use of our Website Hosting Ninja Control Panel by using our illustrative video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer a user–friendly Frequently Answered Questions section where you’ll find solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is on duty 24/7/365 to respond to your tech queries. Expect a solution in maximum one hour after you have sent the ticket.

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Types of Help

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • If you need guidance administering your Linux cloud hosting account, or need more resources for your sites, simply let us know and we’ll give you the simplest response.

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  • VPS Hosting Support
  • VPS Web Hosting Support

  • Want some help and support taking control of the SolusVM admin interface? Your VPS is acting up? Just inform us, we will be able to provide assistance.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Help And Support

  • If you require qualified advice from an administrator or plan to improve the setup of your dedicated hosting server, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or need assistance with a certain undertaking, don't think twice to get hold of our knowledgeable staff of support engineers. They are on hand 24/6, equipped to assist you.
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