Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reply guarantee with all our Linux cloud hosting packages, meaning that each advice inquiry you submit is going to be reacted to in only 60 minutes maximum. Our support crew members have been educated to quickly remedy any situation and to ensure that you get prompt information on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time required. Our team of professionals is going to be on–line for you 24x7x365 to react to all your doubts and to solve any issue that you may have. You can open a tech support ticket from your Web Site Control Panel or drop an email message any moment. Furthermore, on working days, you can phone us or work with the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Website Hosting Ninja’s Control Panel features a thorough knowledge base that’s integrated into all parts. In each section, you’ll find a Help control key which will load for you a variety of step–by–step lessons on how to take advantage of a specific function or perform a selected action. In addition, we have generated short training films so that you can get a better idea of the Control Panel’s interface.