1 hour ticket response
We are dedicated to supplying a quick and adequate reply to each tech support ticket submitted by a customer. Our accomplished support team representatives will examine your query and will think of the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, the average customer support ticket response time has proved to be twenty minutes.
A Premium–Quality Customer Service
We have a team of web hosting support engineers who are ready to reply to all your requests every time you are in need of assistance. The vast majority of our support team representatives have several years of experience in the Linux cloud hosting market, which suggests that you can always depend on prompt and exhaustive answers to your questions.
An Intuitive Help Center
Built into the Web Site Control Panel is an easy–to–navigate Help Center, which offers different information sources. You can search through a constantly updated knowledge base offering web hosting account administration articles and web site administration articles, check out our how–to video tutorials or check out the F.A.Q. library.